Privacy Policy
Last updated 16 September 2026
Wave Runner Lodge ("we", "us", "our") respects your privacy and is committed to handling your personal information responsibly, in accordance with the Privacy Act 2020.
This policy explains what personal information we collect, how we use it, who we share it with, and the rights you have over it.
1. Who we are
Wave Runner Lodge is a private estate in Eyrewell, North Canterbury, operated by Sandra and Mike Atkins, offering wedding photography sessions.
2. What personal information we collect
When you make an enquiry or booking through our website, we may collect your name, email address, phone number, preferred session date, whether you're celebrating your wedding at The Flaxmill, and any additional details you choose to share in your enquiry message.
We may also collect limited technical information automatically when you visit our website — such as browser type, device type, and pages viewed — via Wix Analytics & Google Analytics.
3. How we collect information
We collect personal information directly from you: when you submit an enquiry through our Contact page, correspond with us by phone, text, or email, or complete a booking agreement or liability waiver.
4. Why we collect and use your information
We use your personal information to respond to your enquiry, confirm and manage your booking, and communicate with you before, during, and after your session.
We don't use your information for anything beyond what's reasonably necessary to provide our service to you.
5. Disclosure of your information
We do not sell your personal information. We may share it with:
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The Flaxmill — only where you've indicated you're celebrating your wedding there and consented to us confirming this with them.
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Service providers who help us run our website and business (for example, our website host, Wix), who only access your information as needed to provide their service to us.
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Authorities, where required by law.
6. Overseas storage of information
Our website is hosted using Wix, which may store and process data on servers located outside New Zealand. Wix maintains its own privacy and security practices to protect user data. By submitting your information through our website, you acknowledge it may be processed overseas as part of our standard website hosting arrangement.
7. How long we keep your information
We retain your personal information only for as long as necessary to respond to your enquiry, manage your booking, and meet any legal or accounting obligations, after which it is securely deleted.
8. How we protect your information
We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access, including relying on the security measures provided by our website host and email provider.
9. Your rights
Under the Privacy Act 2020, you have the right to ask what personal information we hold about you, request a copy of it, and ask us to correct anything that's wrong. To do this, contact us at waverunner@xtra.co.nz.
10. Making a complaint
If you're unhappy with how we've handled your personal information, please contact us directly first so we can try to resolve it. If you remain unsatisfied, you have the right to complain to the Office of the Privacy Commissioner at privacy.org.nz.
11. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or the law. The current version will always be available on this page.
12. Contact us
Sandra & Mike Atkins, Wave Runner Lodge
Email: waverunner@xtra.co.nz
Phone: 021 223 4029